In the event that your card is lost or stolen, or you suspect unauthorised transactions on your account, please contact us immediately on 600544440.
You will need to have your Debit/Credit card number along with your PIN number to perform the online password reset. You can reset your password by using the "Forgot Password" link on the Online Banking login page. If you have forgotten your password, click "Forgot Password" link through Online Banking. If you have forgotten your username, click "Forgot Username" link through Online Banking. What shall I do if I’ve forgotten my username or password?
How to view transaction history and download a statement Learn how to use our Internet Banking using our video tutorials How to login If your username is created by Branch/Direct Sales Unit, you will have to inform the preferred Username for which a Temporary Password will be emailed to you. If you register using Online Banking portals, you will have immediate access to Internet/Mobile Banking. View our video tutorial to learn how to register for our Internet Banking service. You can also register for online banking in-branch at the time of account opening if you wish.
to authorise individual online transactions or groups of transactions.
You will be unable to register for online banking until your details are up to date. This strengthening of the Banks capital will help BPER: not to worry too much. System Administrator BPER Server Farm (Linux RedHat, Windows Server ) Microsoft Azure (CLOUD) Windows Virtual Desktop.
If any of the details listed above are not up to date on our systems, please ensure you update us in-branch, or by calling us on 600544440.
If you are having problems with your account, there is an easy troubleshooting guide to help fix the issue.